Not all service calls get fixed in 1 day. Field users should be able to call up a previous service ticket, and add additional times, dates, descriptions of service rendered. Currently, if you can see an older call that is incomplete that you are r...

Need to be able to have the option remove the signature line from quotes in D-Tools when customer has an existing MSA with us that requires it.

I have had requests from clients to have a line for our company to sign on the Signature page to create a fully executed contract signed by both parties - one for the client to sign and a another for us as the vendor. Currently no way to do that o...

We would like to have the ability to mark and show what purchase order comes from a service call. Currently, when you make a PO, the project it shows that its tied to is just marked as "Stock". Can we update this to reflect and attach to the serv...

When in the global calendar doing scheduling, And adding tasks - I can Select All but it selects all tasks attached to the project. I would like to be able to tick all tasks in a phase rather than selecting the 10 or 20 tasks that belong to that p...

Global payment terms for customer, Currently setting terms per invoice

We place orders with vendors with the PO #XXXX-Client name so that we know where it needs to be staged when received, so it would be good if it matched the actual PO in DTools. We also use PO XXXX-INV for inventory orders and PO XXXX-DEMO for demos.

For significant projects, we can often get a disccount from a supplier for goods. This is often applied as a bulk discount on either the whole purchase order, or on specific goods. There is currently no way for us to reflect this on the purchase o...

When can we expect the app for mobile users and a significant improvement for field service management? The portal for field users is utter rubbish and barely workable. Techs hate using the app, can't find project information quickly, doesn't scal...

When updating item status we need a way to input how many of each item was received, i.e. we ordered 4 of something, but only 3 arrived so far. I don't want to mark it completely received, but also don't want to leave it unmarked as if we haven't ...