I would like to be able to see the contact info as more than just an email address unless I open it and click on Edit. We store info for the contacts in contact Notes, and I have to go into each one and click Edit in order to find out who is autho...

When setting the status of Items in the Item Status page, it would be very beneficial and efficient to be able to Summarize items that are listed multiples time. For example it the project has 300 RJ45 heads, the Item status page shows all 300 of ...

Ability to merge contacts. Right now there is the ability to merge accounts, but need something at the contact level. Would be great to be able to choose which information is being kept vs. lost as sometimes one has the right phone number but the ...

The ability for staff calendars on 365 to sync into DTools and vice-versa back and forth, so we can go into 365 calendar and see Dtools scheduled projects. If we can see entries made in 365 in the dtools calendar, then even better too!

It would be helpful if we could integrate with google calendar. It would be beneficial to us if we would be able to have things entered in google calendar show up on the d-tools calendar.

we need a way to send out service reports for work done and covered under a service contract. there is no invoice needed as this is covered by the contract

In our quoting software (I wrote it), we enter available rack space in a field, and as we enter products into the quote, if the number of RU's are exceeded we get a warning, and if we don't fill it up, the program adds blank panels and adds the co...

I’m selling a lot to bars and restaurants these days. This market especially appreciates leasing the equipment, it closes my deals so much faster, and pays me 100% up front. At this point I’m NOT sending the proposals to the client until they’ve a...

Component ID System for Device Identification & Connection View Clarity Feature Idea Introduce persistent and visible Component IDs for all devices and infrastructure items across the platform, with a primary focus on improving readability and...

I’d like to be able to add project specific notes to individual items. This could be client facing or project notes for techs.