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D-Tools Cloud Ideas Portal

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Pinned ideas

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PINNED SSO Options and/or Passkey
Implementing SSO with Google or Microsoft would incredibly helpful. The duration our browsers keep us signed-in is decent, but the process for getting back in can be cumbersome. Especially the mobile app. SSO should cut this time in half, but also...
PINNED Projects column visible at Purchase Orders
When looking at the summary of purchase orders it would be incredibly helpful to see which projects they are tied to. There seems to be enough space to add another column, this should be a simple add-on but would save a lot of time not having to c...

All ideas

Custom Tag for Filtering Opps/Projects/Service

We have two offices and we’d love a better way to separate visibility between them. Right now, all Opportunities, Projects, and Service Calls live in one company-wide list. Since we don’t automatically assign jobs to specific team members, work is...
Guest 8 months ago in Opportunities & Quotes / Project Management 0 New

Allow Optional Items and Alternate Sets to be Added to Change Orders

If there are multiple ways to solve for a client's change order request, we should be able to offer those options and choices within a CO. Having alternate sets created, but then not allowing their use in both Opportunities and Projects diminishes...
Guest 5 months ago in Project Management 0 Under consideration

Ticketing system

It would be great if we could implement a standard ticketing system where you can link new service calls to previous ones related to the same issue. (Like when the same thing keeps breaking down). That way the technician can look and see what days...
Guest over 2 years ago in Service 0 Planned

ability to send customer appointment emails for projects

Just like a service call, would like the check box to notify client of an appointment
Guest over 2 years ago in Service 0 Under consideration

Ability to Set Default Naming Convention for Quotes

We would love to be able to set the deafalt proposal name structure i.e [Client address] - [Quote name] - [Date] - [Version] So the proposal would be e.g Smith Street, 123 - CCTV Upgrade - 26 Jun 2024 - V1 At the moment we have to edit it manually...
Guest over 2 years ago in Opportunities & Quotes 0 Under consideration

Auto-reminders for past due invoices for Projects

From your chatbot: "For past due project invoices, Cloud already sends automatic payment reminder emails for every invoice that’s been sent. It emails the opportunity owner and project owner 7 days before the due date, on the due date, and the day...
Guest 6 months ago in Accounting/Finance/Payments 0 Under consideration

Ability to copy Change Orders

I should be able to copy change orders. Sometimes we need to present different TV (for example) choices that would require the same change order structure but with different models etc...
Guest over 2 years ago in Project Management 0 Planned

Project Calendar Drag & Drop

The new calendar feature is amazing and replaced a terrible spreadsheet we've been using! Would it be possible to add drag and drop / drag to resize to the project timelines? It would be way faster than having to visit each project page to change ...
Guest 8 months ago in Project Management 0 Planned

Inventory Check In Workflow Improvement

When checking in inventory I should not have to tell the system the location I am checking inventory into if there is already a location that has been used for that specific item. This information is already stored in the system and should be disp...
Dave Kirn over 1 year ago in Inventory 0 Already exists

Receiving an alert when a technician does not fill out his scheduled service cal

Sometimes a technician will forget to complete their daily service call work ticket or their daily project time entry. If there was a way to prevent them from moving on to the next day until they input their previous day or management to receive a...
Guest 5 months ago in Service 0 Under consideration