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Currently, there is no way to auto-generate emails or prompts for work that is overdue. It just sits there in the regular list. This can occur in to-do lists, service calls, project tasks, the project itself, etc, making trying to track what is overdue or missed for staff very cumbersome.
There should be a way to email the person its assigned to for overdue work to be completed, and the office staff/organiser too if it remains overdue past a certain amount of time.
Currently, tasks can be ignored or forgotten about without any prompt to deal with it, which is very poor from a management point of view.
Hi @Guest thanks for sending this in. We've moved it to Under Consideration, which means it's on our radar while we see how much demand builds behind it. Voting and adding a comment about how this would change your day genuinely helps it move.