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Status Under consideration
Categories Service
Created by Leigh-Ann Boland
Created on Nov 10, 2026

Creating a service call should be quick and fit on one screen

Creating a new service call steps through a three-page window: Contact, then Schedule, then Service Details. When a customer calls in with a quick issue, clicking through each page is slower than it needs to be, and you can't see everything you've entered at once.

Request: a single-screen form for new service calls that shows the account, contact, issue, priority and scheduling details together, so dispatchers can log and schedule a call in one pass.

Vote and comment if your team creates a lot of service calls.

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