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We use D‑Tools Cloud for purchasing and inventory tracking with serial numbers and QR asset labels. We hold stock in our warehouse and in service vans.Currently there is no supported workflow to return received inventory to a supplier. Once a PO is received it locks, and there is no return or credit option. This makes it difficult to keep stock counts and serial histories accurate when items are returned for warranty or incorrect orders.We would like a native Return to Supplier / RMA workflow that includes:
Return linked to the original PO and serial number
Field for the supplier RMA or return number
Return status tracking (awaiting return, sent, replaced, credited)
Automatic stock count updates
Credits reflected in accounting integrations
Until this exists, we are managing returns manually with locations and quantity adjustments, which increases the risk of inventory history drifting from physical stock.Providing detailed workflow context like this helps our product team evaluate feature requests more effectively.
