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Status Under consideration
Categories Procurement
Created by Guest
Created on Jul 29, 2026

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Will Call Pickup Option

Need to have Will Call as a shipping method when we submit PO's. Some suppliers have this option and other only have delivery method options. Will call PU must be an option.

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    Brett Berger
    Nov 6, 2026

    Hi @Guest thanks for submitting this ideathis. You might be able to do this today, so give this a try and let us know if it fits how you work?

    1. Open the PO and go to the Shipping section.

    2. Under Shipping Method, choose "Pick Up". If you'd rather it say "Will Call", click "Create a new shipping method" at the bottom of the list and name it Will Call. It'll then be available on every PO.

    3. To skip picking it each time, set it as that supplier's default: Settings > Catalog > Suppliers, open the supplier, then Ordering Defaults > Edit.

    The shipping method prints on the PO you send the supplier. Creating a new method needs the Manage Settings and Create and Manage Purchase Orders permissions.

    One special exception... Snap One POs only show Snap One's own shipping list, and you can't add to it. Which supplier were you ordering from when Will Call wasn't an option? If it's Snap One, we'll look at getting it added to their list.

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