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1 Not supported for the current status
Categories CRM
Created by Guest
Created on Apr 30, 2026
Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit DTC-I-470 Define Contact Roles at the CRM, Opportunity, and Project Level.

Contacts Subcategory for Non-Client Connections Merged

Currently, our contacts are set up nicely to recall notes with our clients, whether past or current. However, there is no CRM system for us to keep notes/contact info with other on-site suppliers of our clients. (For example, we are an integrator that does not deal with electric, but we work in synergy with electricians that are on-site during prewire or retrofits. The same applies to general contractors as well, and our coordination and collaboration with them eventually spawns leads for future work.) Is there a way to add a subcategory under "Contacts" to separate paying clients from collaborating partners that we don't sell to but work with during project completion?