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Also treat the order just like you do in a project where the items status is linked to the actual purchase order.
Service Call → Item Requested / Service Quote → Purchase Order → Return to Service Call → Invoice
Once the part arrives, we need to be able to open the original service call and clearly see the PO and items that were ordered for it. We should then be able to schedule the return visit, track the labor/time required to install the part and complete any additional work requested by the client, and invoice the entire service call together on one invoice.
When Checking in the PO we need to know what the part is reserved for. What Service or What Project
This would make it much easier to manage service calls that require parts to be ordered and a second trip to complete the work.
This would be very helpful. We need to track specific orders for service calls. Parts and subcontractor estimates/invoices need to be tracked through receipt in order to close out and invoice service calls appropriately.
Please please please!!!