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This has been requested as far back as 2023 with no acknowledgement from D-Tools. Currently because there is no To-Do option to make a request to order parts that is tied to the service call, our ordering person would need to scroll through all the service calls to find parts to order. As a result we've needed to add more complexity by creating dummy projects just so we can order parts for each service call, since projects have To-Do's tied to them.
We handled this with Service Call Statuses, but were limited in that we cannot create SC statuses. We renamed some of the existing set.
We're early in dTC implementation so not sure if this has broken something else.