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We are requesting that this issue be escalated to the appropriate product/development team for immediate consideration.
The current invoice follow-up process is creating a significant operational burden for our billing department. There is currently no functionality that allows us to select multiple due or past due invoices and print or download them in bulk. Additionally, there is no option to bulk email these invoices.
Because of these limitations, our billing staff are required to open, process, print, and/or download each invoice individually in order to mail outstanding invoices to customers. This is an extremely inefficient process and results in a substantial amount of repetitive work and unnecessary administrative time.
This is not simply a convenience request. The current functionality materially impacts our ability to efficiently manage accounts receivable and follow up on past-due balances.
We need the system to provide the ability to:
Select all due, past due, or outstanding invoices.
Select individual invoices or use a Select All function.
Print multiple invoices at once.
Download multiple invoices as a batch, preferably as a single PDF or organized downloadable file.
Ideally, provide the ability to bulk email due and past due invoices as well.
The current one-invoice-at-a-time process is causing unnecessary duplication of work, consuming billing department resources, and creating avoidable delays in our collections process.
Please escalate this request to your product/development team and provide us with a response regarding whether this functionality is planned, being considered, or can be implemented. If there is already an existing feature, setting, or workaround that provides this functionality, please provide specific instructions for accessing it.
We would appreciate a clear response and timeline, as this limitation is having a direct and ongoing impact on our billing operations.
Thank you for treating this as a priority.
