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Categories Service
Created by Matt Cwiokowski
Created on Aug 25, 2026

Add Custom Service Contract statuses

Currently, Service Contracts only support three statuses: Open, Completed, and Cancelled. This makes it difficult to represent real-world workflows.Example gaps:

  • No way to mark a contract as approved but not yet billed

  • No way to flag billing issues directly in the contract list

  • “Completed” actually means the contract period has ended/expired, which can be confusing

Request:

  • Allow custom statuses, and

  • Allow renaming existing statuses to better match internal workflows and improve visibility in the contract list.

  • Attach files