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D-Tools Cloud Ideas Portal

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Pinned ideas

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PINNED SSO Options and/or Passkey
Implementing SSO with Google or Microsoft would incredibly helpful. The duration our browsers keep us signed-in is decent, but the process for getting back in can be cumbersome. Especially the mobile app. SSO should cut this time in half, but also...
PINNED Payment terms as percentage of parts and labor totals
we have always billed 100% of parts up front and then scheduled payment for labor and other fees at later milestones. the current payment terms are not able to break it down like this, but only uses percentages of the total job scope.

All ideas

Escalate a service call to an opportunity

Turn a service call into an opportunity, carrying over the client, the items, the notes and the call history, so a repair that becomes a sale does not have to be re-entered. Today there is no way to convert a service call into an opportunity or pr...
Jeff Oakes about 2 hours ago in Service 0 Under consideration

Design your own proposal, invoice, change order and service documents

Let a company control how its customer documents look and print: proposals, quotes, invoices, change orders, work orders and service agreements, including formats that a customer or contract requires. Documents must be built for PDF and print: cle...
Jeff Oakes about 4 hours ago in Reports 0 Under consideration

Quote Approvals

Ability to set parameters for required Quote Approvals. Thresholds can be set based on project value, overall project margin, product margin, labor margin, or pricing variance from standard prices or rates. The required approval would go to one or...
Jeff Oakes 1 day ago in Opportunities & Quotes 0 Under consideration

Gantt chart export

Ability to share a project Gantt chart online along with PDF, MS Project, and MS Planner format.
Jeff Oakes 1 day ago in Mobile App / Project Management 0 Under consideration

Gantt Chart Dependencies

Be able to set predecessor, successors, and lag/lead times to items.
Jeff Oakes 1 day ago in Mobile App / Project Management 0 Under consideration

Registered pricing for projects

The ability to generate a BOM, and submit it to the vendor for registered pricing for participating i3 partners. Ideally this would sort the BOM by preferred vendor for each part and electronically submit that list to the vendor. The Vendor could ...
Jeff Oakes 1 day ago in Mobile App / Opportunities & Quotes / Procurement 0 Under consideration

Require start and end times on time entries

Add an admin setting that requires a start time and an end time on every time entry, instead of allowing hours alone. Today time entries accept exact start and end times, but no setting requires them. Vote and comment if you need start and end tim...
Jeff Oakes about 2 hours ago in Time Entry 0 Under consideration

Add Time Entry panel layout: wider, table layout, Meal label

Make the Add Time Entry panel wider, lay the entries out as a table, and label the lunch break Meal. Editable break length and holiday and overhead entries are already planned separately. This idea is only about the layout of the panel. Vote and c...
Jeff Oakes about 2 hours ago in Time Entry 0 Under consideration

Schedule resources who have no Cloud login and enter their time in the office

Let a company schedule resources who do not have a Cloud login, such as union crews, subcontractors and temporary labor, and let the office enter their time for them. Today only users with a login can be scheduled and can have time entered against...
Jeff Oakes about 2 hours ago in Time Entry 0 Under consideration

Include an estimated arrival time in the customer's On My Way text

When a technician sends the On My Way message, include an estimated arrival time based on where the technician is, so the customer knows when to expect them. Today the On My Way text carries no ETA. Location would be used only while a technician i...
Jeff Oakes about 2 hours ago in Service 0 Under consideration