Skip to Main Content
D-Tools Cloud Ideas Portal

We actually read these.

Ideas submitted here go to the product team, not into a void. Add yours, vote on others, and comment on what matters to your business.

Talk to our Product Managers live: every other Monday, 1:00–2:00 PM ET → https://www.d-tools.com/cloud-product-office-hours

ADD A NEW IDEA

Pinned ideas

View all
PINNED Payment terms as percentage of parts and labor totals
we have always billed 100% of parts up front and then scheduled payment for labor and other fees at later milestones. the current payment terms are not able to break it down like this, but only uses percentages of the total job scope.
PINNED SSO Options and/or Passkey
Implementing SSO with Google or Microsoft would incredibly helpful. The duration our browsers keep us signed-in is decent, but the process for getting back in can be cumbersome. Especially the mobile app. SSO should cut this time in half, but also...

All ideas

Escalate a service call to an opportunity

Turn a service call into an opportunity, carrying over the client, the items, the notes and the call history, so a repair that becomes a sale does not have to be re-entered. Today there is no way to convert a service call into an opportunity or pr...
Jeff Oakes 5 days ago in Service 0 Under consideration

Design your own proposal, invoice, change order and service documents

Let a company control how its customer documents look and print: proposals, quotes, invoices, change orders, work orders and service agreements, including formats that a customer or contract requires. Documents must be built for PDF and print: cle...
Jeff Oakes 5 days ago in Reports 0 Under consideration

Project-Based PO Numbering

We’d like to request the option to automatically generate Purchase Order numbers based on the project number when a PO is created from within a project. Today, PO numbers are assigned independently, so we have to look up the project number, figure...
Jack Gilliland 12 days ago in Procurement 0 Under consideration

Improve mobile calendar for team scheduling

Enable administrators to effectively view and manage their team’s schedule from a mobile device. The current admin calendar is difficult to use on mobile: assigned tasks are not visible, and scheduling team resources is impractical. A tablet-frien...
Guest about 1 month ago in Mobile App / Project Management 3 New

The ability for techs to scan receipts to update project costs

Allow users to scan receipts or invoices for miscellaneous project expenses and automatically add those costs to the project.
Shenelle Enos about 2 months ago in Accounting/Finance/Payments / Mobile App / Project Management 0 Under consideration
110 VOTE

Custom Outgoing Email Domain (Instead of cloud@d-tools.com)

Allow users to configure a custom sending domain and email addresses for system-generated communications (e.g., invoices, quotes) instead of the default D-Tools Cloud address (cloud@d-tools.com). This ensures emails appear branded and trustworthy ...
Payton Zimmerer 7 months ago in Other/General 1 Under consideration

Include an estimated arrival time in the customer's On My Way text

When a technician sends the On My Way message, include an estimated arrival time based on where the technician is, so the customer knows when to expect them. Today the On My Way text carries no ETA. Location would be used only while a technician i...
Jeff Oakes 5 days ago in Service 0 Under consideration

Show distributor stock and lead times when ordering

Show a distributor's stock level and the lead-time history for the item while ordering, with a suggested order-by date. Today supplier connections give pricing only, so buyers check stock and lead times on the distributor's site. Vote and comment ...
Jeff Oakes 5 days ago in Procurement 0 Under consideration

Interactive as-builts: tap a device for its serial, network details and photos

Make as-built drawings interactive: tap a device to see its serial number, MAC and IP address, photos and service history. Vote and comment on what you want to see when you tap a device.
Jeff Oakes 5 days ago in Engineering Documentation 0 Under consideration

Use a DWG floor plan as the background of a plan view

Bring an AutoCAD DWG floor plan into a Cloud plan view as its background, with its layers, so engineering teams that design in AutoCAD can place and document devices against the architect's plan without converting it to a PDF or image first. Today...
Jeff Oakes 5 days ago in Engineering Documentation 0 Under consideration