All ideas

The ask Ability to restrict which labor types each tech sees when clocking time, so they pick from a curated short list (3-5 options) relevant to their role rather than the full tenant catalog (which can be 50+ entries in a mature shop). The probl...

We are currently spending a significant amount of time manually copying and pasting customer emails into D-Tools Cloud to generate service calls. We have used other platforms that support an “email to ticket” workflow, and this would be a valuable...

Problem The current permissions model gives a relatively coarse set of controls — primarily module-level access flags. Real-world shops need finer-grained role-based controls to protect sensitive financial data, restrict who can take high-impact a...

This idea is distinct from DTC-I-691 (Configurable CSV export profiles). That idea covers column layout and payroll-platform-specific column mapping. This idea is only about row sort and grouping — how the rows are ordered within whichever columns...

The ask CSV export profiles tailored to specific payroll platforms so the exported file is a direct upload — not something the admin has to reformat first. The problem this solves Each payroll platform expects a different CSV column layout, header...

The ask A native integration between D-Tools Cloud and ADP (WorkForce Now / Total Source) that lets customers push approved time entries directly to ADP for payroll processing, instead of exporting CSV and uploading manually. The problem this solv...

Requesting update to scheduling system to allow multi-day service calls with multiple technicians. Some projects require more than a single-day visit to complete.

Frequently, part of our jobs includes monthly invoicing for hourly labor. Currently, there is no way to bill for hourly labor based on employee time entered within D Tools. The solution for now is to export the time entries and create an invoice o...

Description:Currently, users are unable to directly copy and share the URL of a specific page or view within the D-Tools Cloud platform. When a user tries to share a link (for example, to a specific project, proposal, or quote), the copied URL doe...

Allow users to configure a custom sending domain and email addresses for system-generated communications (e.g., invoices, quotes) instead of the default D-Tools Cloud address (cloud@d-tools.com). This ensures emails appear branded and trustworthy ...